Privacy Policy
Our contact details
Name: Vintage And Modern Pens
Address: Nightingale Corner Nightingale Road, WD23 3NJ
Phone Number:+44 7731 &66747
E-mail: info@vintageanmodernpens.co.uk
The type of personal information we collect
We currently collect and process the following information to provide goods and a delivery service through our website and by direct communication via email or telephone.
- Full Name
- Delivery Address
- Payment Information
- Telephone Number
- Email Contact
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Placing an order directly through our website, via email, on the telephone or via a social media link, such as Facebook or Instagram
We use the information that you have given us in order to:
- Processing and shipping your order
- Payment transaction
- Record you purchase
- Fulfilling our service and satisfaction policy statement
- Settling disputes
- We may share this information with: Payment system providers, such as PayPal or a bank
- Shipping delivery providers, such as Royal Mail and DHL
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@vintageandmoderpens.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
We keep all of your personal, shipping and payment details for a period of five years from the time of purchase, at which point we will delete all of this information from our computers and webhosting providers.
At your request, any personal data we hold for you can be deleted by contacting us this can be done at any time by contacting us at this address: info@vintageandmoderpens.co.uk We will then dispose your
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at: info@vintageandmodernpens.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at: info@vintageanmdoernpens.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk